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Delicious NDIS meals delivered

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The joy of our NDIS food delivery service

The Good Meal Co. is an NDIS Registered Provider that is passionate about sharing the joy of food through our outstanding selection of prepared NDIS meals. Every meal on our amazing menu treats your taste buds to classic, homestyle or world-inspired flavours made with fresh ingredients and served frozen for your convenience.

How to register for NDIS good meal delivery

Whether you're ordering directly or through a representative, we'll get you up and running fast so you can start enjoying our seriously delicious meals! Simply register online or contact our Customer Care Team on 1800 155 255 to register over the phone. We will do the rest.

Register today

NDIS home delivery meal costs

If home delivered, ready-made meals are part of your plan, NDIS will fund meals by covering the cost of meal preparation and delivery. All you have to pay is a small co-payment for the ingredient cost.

Please click here to view full pricing.

Contact us to enjoy healthy meals delivered to your door

Every NDIS Plan is different, depending on your circumstances. For help and advice regarding our NDIS Meal Delivery Service, please call our wonderful Customer Care Team on 1800 155 255 to discuss your approved NDIS Plan.

For more information about the National Disability Insurance Scheme (NDIS), visit ndis.gov.au.

Submitting Feedback & Complaints

If you, or your representative have feedback or a complaint in relation to any aspect of your service we invite you to contact us.Your feedback will be acknowledged and treated confidentially so that we can provide an adequate response in relation to any concern or suggestion.You have the right to make a complaint or provide feedback anonymously as well.

You can provide feedback to us via the following methods:  

If you would like to provide feedback directly to the Aged Care Quality and Safety Commission: 

  • Lodge an online complaint - agedcarequality.com.au or  
  • Aged Care Quality and Safety Commission 1800 951 822  

 

If you would like to provide feedback directly to the NDIS Quality and Safeguards Commission, you can contact them by using the following:  

Information about making a complaint: click here:  

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FAQs

Have you got any questions? We're here to help you.

View all FAQs
Will my NDIS Plan cover the cost of delivered meals?

If funding for meal services is included within your NDIS plan, this will only cover meal preparation and delivery costs. The participant will have to cover the cost of the ingredients in the meal. You can see from our list above what these costs will be per meal.

How much does it cost?

Every person's NDIS plan is different, depending on needs. If delivered, prepared meals are part of the plan, NDIS subsidises meals by covering the cost of meal preparation and delivery. You only need cover the cost of the ingredients, which is a small co-payment. Full full pricing please visit: https://goodmeal.com.au/pages/ndis-home-care-meal-pricing. Call 1800 155 255 or email us at enquiries@goodmeal.com.au and our Customer Care Team will help.

How do I know if I'm eligible for NDIS home delivered meals?

If your NDIS plan has the Preparation and Delivery of Meals line item (01_022_0120_1_1) included, you will be eligible for subsidised home delivered meals.

If you are unsure, you may contact us to arrange a quote which we can submit to the National Disability Insurance Agency (NDIA) for review.

Am I locked into a contract?

You are not locked into any contracts and may cancel your meal service with us at no extra cost anytime.

How does payment work?

For your meal cost contribution (cost of ingredients), we accept Visa, MasterCard, Debit Cards and PayPal. You will pay for your contribution at the time of order.

For the remaining cost which is subsidised through your NDIS plan, we will invoice the National Disability Insurance Agency (NDIA) or your plan manager directly.

What NDIS management options are accepted for meal delivery services from Good Meal Co?

Good Meal Co is an NDIS Registered provider, and we accept agency-managed, plan-managed, and self-managed participants.

What does it mean to be an NDIS registered provider?

An NDIS registered provider is a provider that has gone through a formal registration process with the NDIS and met the requirements as a trusted provider for participants. Good Meal Co has met these requirements and is a Registered NDIS Provider.

Registering for NDIS

Register online today

Click the below link and fill out the short registration form and we will get in touch with you shortly.

Register online

Call to our customer service team.

Give our friendly customer service team a call if you have any questions or would like any help registering for your NDIS meal plan.

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